The application Microsoft Excel quit unexpectedly. Mac OS X and other applications are not affected. To resolve this problem, use one of the following methods, depending on your version of Office for Mac. Excel 2016 for Mac Step 1: Quit all programs and close all windows. On the Apple menu, click Force Quit. Select an application in the. Microsoft Office 2016 for Mac Preview – Outlook Crashes after Fresh Install? Fix Included. Exception: EXCBADACCESS. I'm not having any issues with new Outlook, but new Excel and PowerPoint are awful.
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EXCBADACCESS ErrorThis is a complicated error with several options to fix. It could be a simple fix of deleting preference files to repairing your drive. This error is for multiple Office applications thus adding to the confusion over what is causing the error.
If you have windows in full screen mode, exit out of full screen mode in any Word document. Check for database corruption in Entourage or Outlook Identity.Eliminate your Identity first by creating a new Identity. Set the new identity as default and open.If a new identity opens the problem is corruption in your identity.
You need to rebuild.If a new identity fails to open, then try one of the following fixes.With all Office applications shut down:1) Delete Preferences then restart your computer.In your User's Library/PreferencesNote: In Lion, Mountain Lion, Mavericks and Yosemite, the User's Library folder is hidden by default. To unhide: Select the Finder in the Dock.
Network requests in Office for Mac. 11/9/2018. 10 minutes to read.In this articleOffice for Mac applications provide a native app experience on the macOS platform. Each app is designed to work in a variety of scenarios, including states when no network access is available. When a machine is connected to a network, the applications automatically connect to a series of web-based services to provide enhanced functionality. The following information describes which endpoints and URLs the applications try to reach, and the services provided.
This information is useful when troubleshooting network configuration issues and setting policies for network proxy servers. The details in this article are intended to complement the, which includes endpoints for computers running Microsoft Windows. Unless noted, the information in this article also applies to Office 2019 for Mac and Office 2016 for Mac, which are available as a one-time purchase from a retail store or through a volume licensing agreement.Most of this article is tables detailing network URLs, type, and description of service or feature provided by that endpoint. Each of the Office apps may differ in its service and endpoint usage. The following apps are defined in the tables below:. W: Word. P: PowerPoint.
X: Excel. O: Outlook. N: OneNoteThe URL type is defined as follows:.ST: Static - The URL is hard-coded into the client application.SS: Semi-Static - The URL is encoded as part of a web page or redirector.CS: Config Service - The URL is returned as part of the Office Configuration Service.Office for Mac default configurationInstallation and updatesThe following network endpoints are used to download the Office for Mac installation program from the Microsoft Content Delivery Network (CDN). URLTypeDescription365 Installation Portal forward link service to latest installation packages.of installation packages on the Content Delivery Network.of installation packages on the Content Delivery Network.Control endpoint for Microsoft AutoUpdateFirst app launchThe following network endpoints are contacted on first launch of an Office app. These endpoints provide enhanced Office functionality for users, and the URLs are contacted regardless of license type (including Volume License installations). NoteThe Office Configuration Service acts as an auto-discovery service for all Microsoft Office clients, not just for Mac. The endpoints returned in the response are semi-static in that change is very infrequent, but still possible.Sign-inThe following network endpoints are contacted when signing in to cloud-based storage.
Depending on your account type, different services may be contacted. For example:.MSA: Microsoft Account - typically used for consumer and retail scenarios.OrgID: Organization Account - typically used for commercial scenariosURLAppsTypeDescriptionAuthorization Service365 Login Service (OrgID)Account Login Service (MSA)Account Login Service Helper (MSA)365 Login Branding (OrgID)and Places Storage LocatorRecently Used (MRU) document service. NoteFor subscription-based and retail licenses, signing in both activates the product, and enables access to cloud resources such as OneDrive. For Volume License installations, users are still prompted to sign-in (by default), but that is only required for access to cloud resources, as the product is already activated.Product activationThe following network endpoints apply to Office 365 Subscription and Retail License activations. Specifically, this does NOT apply to Volume License installations. URLAppsTypeDescriptionLicensing ServiceWhat's New contentThe following network endpoints apply to Office 365 Subscription only. URLAppsTypeDescriptionNew JSON page content.ResearcherThe following network endpoints apply to Office 365 Subscription only.
URLAppsTypeDescriptionWeb ServiceStatic ContentContent ProviderSmart LookupThe following network endpoints apply to both Office 365 Subscription and Retail/Volume License activations. URLAppsTypeDescriptionWeb ServiceLibraryJavaScript LibraryContent ProviderContent ProviderPowerPoint DesignerThe following network endpoints apply to Office 365 Subscription only. URLAppsTypeDescriptionDesigner web servicePowerPoint QuickStarterThe following network endpoints apply to Office 365 Subscription only.
URLAppsTypeDescriptionQuickStarter web serviceSend a Smile/FrownThe following network endpoints apply to both Office 365 Subscription and Retail/Volume License activations. URLAppsTypeDescriptiona Smile ServiceContact SupportThe following network endpoints apply to both Office 365 Subscription and Retail/Volume License activations. URLAppsTypeDescriptionSupport ServiceSupport ServiceSave As PDFThe following network endpoints apply to both Office 365 Subscription and Retail/Volume License activations. URLAppsTypeDescriptiondocument conversion service (PDF)Office Apps (aka add-ins)The following network endpoints apply to both Office 365 Subscription and Retail/Volume License activations when Office App add-ins are trusted. URLAppsTypeDescriptionapp store configurationapp resourcesMap app resourcesGraph app resourcesRedirection ServiceJavaScript Librariesand Reporting Service for Office appsAjax JavaScript LibraryAjax JavaScript LibraryJavaScript LibrariesresourcesresourcesresourceslibraryreportingresourcesServiceReportingStore Asset Librarypage resourcesmedia resourcessandbox frametemplatesSafe LinksThe following network endpoint applies to all Office applications for Office 365 Subscription only.
URLTypeDescriptionSafe Link ServiceCrash reportingThe following network endpoint applies to all Office applications for both Office 365 Subscription and Retail/Volume License activations. When a process unexpectedly crashes, a report is generated and sent to the Watson service. URLTypeDescriptionError Reporting ServiceCollaborative Insights ServiceOptions for reducing network requests and trafficThe default configuration of Office for Mac provides the best user experience, both in terms of functionality and keeping the machine up to date. In some scenarios, you may wish to prevent applications from contacting network endpoints. This section discusses options for doing so.
Disabling Cloud Sign-In and Office Add-InsVolume License customers may have strict policies about saving documents to cloud-based storage. The following per-application preference can be set to disable MSA/OrgID Sign in, and access to Office Add-ins.defaults write com.microsoft.Word UseOnlineContent -integer 0.defaults write com.microsoft.Excel UseOnlineContent -integer 0.defaults write com.microsoft.Powerpoint UseOnlineContent -integer 0If users try to access the Sign-In function, they will see an error that a network connection is not present. Because this preference also blocks online product activation, it should only be used for Volume License installations. Specifically, using this preference will prevent Office applications from accessing the following endpoints:.endpoints listed in the 'Sign In' section above.All endpoints listed in the 'Smart Lookup' section above.All endpoints listed in the 'Product Activation' section above.All endpoints listed in the 'Office Apps (aka add-ins)' section above.To re-establish full functionality for the user, either set the preference to '2' or remove it. NoteThis preference requires Office for Mac build 15.25 160726 or later. TelemetryOffice for Mac sends telemetry information back to Microsoft at regular intervals.
Data is uploaded to the 'Nexus' endpoint. The telemetry data helps the engineering team assess the health and any unexpected behaviors of each Office app. There are two categories of telemetry:.Heartbeat contains version and license information.
This data is sent immediately upon app launch.Usage contains information about how apps are being used and non-fatal errors. This data is sent every 60 minutes.Microsoft takes your privacy very seriously. You can read about Microsoft's data collection policy at.
To prevent applications from sending 'Usage' telemetry, the SendAllTelemetryEnabled preference can be adjusted. NoteIf SendAllTelemetryEnabled is set to FALSE, all crash reporting for that process is disabled. To enable crash reporting without sending usage telemetry, the following preference can be set: defaults write com.microsoft.errorreporting IsMerpEnabled -bool TRUE UpdatesMicrosoft releases Office for Mac updates at regular intervals (typically once a month). We strongly encourage users and IT administrators to keep machines up to date to ensure the latest security fixes are installed.
In cases where IT administrators want to closely control and manage machine updates, the following preference can be set to prevent the AutoUpdate process from automatically detecting and offering product updates:defaults write com.microsoft.autoupdate2 HowToCheck -string 'Manual' Blocking Requests with a Firewall/ProxyIf your organization blocks requests to URLs via a firewall or proxy server be sure to configure the URLs listed in this document as either allowed, or block listed with a 40X response (e.g. A 40X response will allow the Office applications to gracefully accept the inability to access the resource, and will provide a faster user experience, than simply dropping the connection, which in turn will cause the client to retry.If your proxy server requires authentication, a 407 response will be returned to the client.
For the best experience, ensure that you're using Office for Mac builds 15.27 or later, as they include specific fixes for working with NTLM and Kerberos servers. See alsoRelated Articles.
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